How to schedule or reschedule a lesson?
Updated
TeachMe.To makes it easy to book new lessons or adjust upcoming ones directly from the app. Below is a step-by-step guide on how to schedule and reschedule, plus important details about the 24-hour rescheduling policy.
Scheduling Rules You Should Know
Rescheduling 24+ Hours Before Your Lesson
If you reschedule more than 24 hours before the lesson start time:
- ✔️ You are eligible to use your lesson at another time
- ✔️ No extra fees
- ✔️ You can use the time to schedule a new lesson with the same coach
Rescheduling Within 24 Hours of the Lesson
If you try to reschedule within 24 hours:
- ❌ You are not eligible for reimbursement
- 💳 You will be charged the full lesson fee, plus any applicable reservation fees
- 📄 This follows TeachMe.To’s Terms (§2.2)
These policies are in place to protect coaches’ time and keep scheduling consistent for both students and instructors.
How to Schedule a Lesson (Step-by-Step)
- Open the Student App.
- Go to the Schedule tab. This is where you will see your prepaid lessons.
- Tap Schedule.
- Choose the date and time that works best for you.
- Tap Confirm to book your lesson.
Your coach will receive the request and confirm the lesson.
Respond to your coach's proposal
Your coach can propose a lesson after you have taken a lesson together, including when you have no prepaid lessons.
- Open Home in the Student App.
- Find your coach's lesson proposal and tap Respond.
- Tap Accept, Propose another time, or Decline.
Acceptance uses an eligible prepaid lesson. If you need more lessons, review the purchase screen before you pay. Students booking through a coach's website choose from that coach's lesson packages. TeachMe.To students choose how many lessons to buy and see the price per lesson. The purchase screen shows the total, payment method, and terms before you confirm.
Payment must finish before the lesson is accepted or your alternative is sent. An alternative still needs your coach's acceptance. A failed or cancelled payment does not confirm the lesson.
For a weekly proposal, review the weekly lesson billing and automatic recharge terms.
How to Reschedule a Lesson (Step-by-Step)
- Open the Student App.
- Go to the Home tab.
- Select the upcoming lesson you want to move.
- Tap Reschedule.
- Pick a new date and time from your coach’s availability.
- Tap Confirm to finalize the change.
If the new time is less than 24 hours away from the original lesson, the reschedule policy will apply.
Tips for Smooth Scheduling
- Reschedule early if something changes. You get more availability and no fees.
- Check your coach’s schedule often; availability can shift as they get new bookings.
Still need help? Our customer support team is always here to help. Contact us.