Policy summaries
Short summaries of refunds, lesson expiry, pricing, packs, and location booking.
- Plans and renewalsHow a lesson plan renews, how to cancel or pause it, and when a renewal charge is refundable.
- Pricing, packs, and prepaid lessonsHow lesson prices work: you pay at checkout, packs lower the price per lesson, some businesses offer their own lesson packages, a coach who also teaches at a business has prices that depend on the location you choose, returning students get a lower price on more lessons, weekly lessons charge your card automatically, discounts do not combine, and location fees are shown separately.
- Refunds and lesson expiryWhen you can get a refund, what happens if your coach does not confirm, what the first-lesson guarantee covers, and how long prepaid lessons stay valid.
- Who reserves the lesson locationYou can book a coach only at a location on their profile or at your own spot. Your coach reserves every listed location. You arrange access to your own spot.
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