How does booking work?
Updated
Booking a lesson on TeachMe.To is designed to be fast, secure, and completely transparent. Whether you’re learning a new sport or improving your skills, you can browse coaches near you, choose a time that fits your schedule, and send your coach a lesson request in a few steps.
Step 1: Search for a Coach
Start by visiting teachme.to and searching by:
- Location
- Skill or activity (e.g., golf, tennis, soccer, pickleball, swimming, fitness, guitar etc.)
- Coach availability
Step 2: Select a Coach and Book Your Lesson
Once you’ve found a coach you like, select:
- The type of lesson you want: either a single lesson, or a pack.
- A day and time slot that works for you
- The best location for taking your lessons. Your coach reserves any location listed on their profile.
If a coach only offers home lessons, enter your address in Lesson address on their checkout page. Choose an autocomplete suggestion to check the coach’s travel area. If the coach also offers venues, tap At your home, then Enter address instead. Continue to payment stays gray until you confirm your lesson location and complete all required fields. Enter your first name, last name, email address, and phone number. If you already have an account, checkout sends you a 6-digit code to confirm it's you. The code email comes from CoachGrow (support@coachgrow.com) and can take a minute to arrive. If you don't see it, check your Spam and Promotions folders before you tap Resend code. If checkout says your phone number already belongs to an account with a different email, enter that email to get the code by email. If you can't get into that email, tap Text a code to the phone ending in and enter the code we text you. Checkout then saves the email you typed to your account. Agree to the cancellation policy when checkout asks you to.
What You May See Before You Pay
On the review step of checkout, you may see a note that your booking is a lesson request. Your coach still needs to confirm it. Not every checkout shows this note.
- "Alex usually confirms within 24 hours." The note uses your coach's name.
- "Requested:" next to your lesson time. Your coach has not confirmed that time yet.
- "Pick your time after checkout." You see this if you chose to schedule later. You pick your lesson time after you pay.
If your coach doesn't confirm, your money is safe. We'll help you switch to another coach nearby or give you a full refund. See Refunds and lesson expiry.
Step 3: Your Payment Is Processed and the Coach Confirms
After you submit your booking:
- TeachMe.To charges your card
- You manage your lessons in the Student App or on the student dash at student.teachme.to
- Your coach receives the request and usually confirms your lesson within 24 hours
Right after you pay, your confirmation page shows a loading screen for a few seconds while your payment confirms. Then it shows your booking: your coach, the time you asked for, where the lesson is, your pack, what you paid, and, when we know it, how quickly your coach usually replies. From there you can add the lesson to your calendar, message your coach, or open your receipt. If you don’t have the Student App yet, the page shows getting it as your next step, so you can message your coach and get lesson reminders. If you didn’t pick a time at checkout, the page also asks you to pick one.
Most coaches confirm within 24 hours. You’ll receive email, SMS, and in-app updates when your lesson is confirmed.
If your coach can’t take your lessons, hasn’t replied, or scheduling has stalled, we’ll text you and offer to ask other coaches nearby. You choose: ask other coaches, keep waiting for yours, or tell us you’re away until a date up to 60 days out. If you’re away, we don’t ask other coaches or check in about that coach until then. We only ask other coaches when you say so. If you don’t answer, we send one reminder the next day, and then our team reaches out. The same applies to the rest of a pack or subscription after you’ve had lessons with your coach.
If no coach near your lesson spot can take your lessons, we may text you to ask whether we should look for coaches up to 25 miles away. If one of them costs more, you see the price and choose before you pay anything. If you say no or don’t answer within two days, our team contacts you about your options.
If scheduling stalls and it isn’t clear why, we may text you to check in. Tap the link and pick one answer: find other coaches, schedule with your coach, not ready yet (we check back in a week), or ask for a refund (our team reviews it, and nothing is refunded automatically). If you don’t answer within two days, our team reaches out.
When other coaches offer to take your lesson, our text names the coach we recommend and their first open time. We pick them for how close they are, how their price compares with what you paid, how reliably they keep lessons, and how fast they replied. Tap the link to book that time in one step, or see all the coaches who offered. Price differences work as for any coach switch: if the coach costs more than you paid, you agree to the difference before anything is booked.
What Happens After Your Lesson Is Confirmed?
Once the coach accepts:
- You’ll see the lesson in your schedule
- You’ll receive reminders before the session
- Your coach may send notes or questions to help tailor the lesson to your goals
If needed, you can also reschedule or cancel. The same cancellation policy applies to every coach on TeachMe.To: you get a full refund if you cancel within 24 hours of making your booking and your lesson is not scheduled within the next 24 hours. After your first lesson, our risk-free guarantee gives you 24 hours to ask for a different coach or a refund. See Cancellation and refund policies.
Why Book Through TeachMe.To?
Booking through TeachMe.To ensures:
- Secure payments
- Verified, high-quality coaches
- Easy scheduling and reminders
- Access to student support if anything comes up
Still need help? Our customer support team is always here to help. Contact us.