Deleting or pausing your account.
Updated
Coaches sometimes need time away, from travel and seasonal breaks to injuries or schedule changes. TeachMe.To gives you two options:
- Pause your account (recommended)
- Permanently delete your account
Below is a full guide on how each one works and what to expect.
Pause Your Account ( ⭐ Recommended)
Pausing your account is the best option if you need a temporary break.
This keeps your profile, reviews, payout history, and app access intact while hiding you from new bookings.
Typical reasons to pause:
- Vacation or travel
- Injury or recovery
- Seasonal coaching schedule
- Workload changes
- Taking a short break from teaching
You will not appear in search results, and Students cannot book new lessons during your Time Off period.
How to Pause Your Account (Using Time Off)
- Open the Coach App
- Tap the Profile tab
- Under Teaching setup, tap Availability
- Under When you teach, tap Time off
- Tap Add
- Toggle All day? ON (optional)
- Choose your Starting on and Ending on dates. You can add a private note.
- Tap Confirm
- Tap Save time off
Time off applies to all your profiles.
During this period:
- Your listing is hidden
- You won’t get new bookings
- You keep access to the app and messages
When you’re ready to return, remove or change the Time Off dates.
If Your Profile Is Paused
When your profile is paused, the Home screen and your TeachMe.To profile page show Your profile is paused. Students can’t find or book you.
To go live again, tap Unpause on that card. You see Your profile is live, and students can find and book you again. If you change your mind, tap Actually, pause my profile.
Delete Your Account (Permanent ❌)
If you want to permanently remove your coach profile from TeachMe.To, you can delete your account directly through the Coach App.
Deleting your account means:
- Your listing is removed from the marketplace
- You stop receiving new bookings
- You lose access to your coach profile and onboarding
- Deactivation may take a few hours to complete
Once submitted, this action cannot be undone without support intervention.
How to Delete Your Account
- Open the Coach App
- Tap the three lines (☰) in the top-left corner
- Tap Delete account. You can also tap the Profile tab, then Account.
- On the Account screen, tap Delete account
- Pick a reason, then tap Continue
- On the Are you sure? screen, tap Delete my account to finalize
You’ll be automatically logged out once the request is processed.
Full removal may take several hours.
Still need help? Our customer support team is always here to help. Contact us.