Deleting or pausing your account.
Updated
Coaches sometimes need time away, from travel and seasonal breaks to injuries or schedule changes. TeachMe.To gives you three options:
- Pause your account (recommended)
- Delete one profile
- Permanently delete your account
Below is a full guide on how each one works and what to expect.
Pause Your Account ( ⭐ Recommended)
Pausing your account is the best option if you need a temporary break.
This keeps your profile, reviews, payout history, and app access intact while hiding you from new bookings.
Typical reasons to pause:
- Vacation or travel
- Injury or recovery
- Seasonal coaching schedule
- Workload changes
- Taking a short break from teaching
You will not appear in search results, and Students cannot book new lessons during your Time Off period.
How to Pause Your Account (Using Time Off)
- Open the Coach App
- Tap the Profile tab
- Under Teaching setup, tap Availability
- Under When you teach, tap Time off
- Tap Add
- Toggle All day? ON (optional)
- Choose your Starting on and Ending on dates. You can add a private note.
- Tap Confirm
- Tap Save time off
Time off applies to all your profiles.
During this period:
- Your listing is hidden
- You won’t get new bookings
- You keep access to the app and messages
When you’re ready to return, remove or change the Time Off dates.
If Your Profile Is Paused
When your profile is paused, the Home screen and your TeachMe.To profile page show Your profile is paused. Students can’t find or book you.
To go live again, tap Unpause on that card. You see Your profile is live, and students can find and book you again. If you change your mind, tap Actually, pause my profile.
Delete One Profile
If you have two or more profiles, you can ask us to delete just one of them. Your account, sign-in, and other profiles stay as they are.
How to Delete One Profile
- Open the Coach App
- Tap the Profile tab, then Account
- Tap Delete account
- On the What do you want to delete? screen, tap the profile you want to delete, then tap Continue
- Pick a reason, then tap Continue
- Check that the Request deletion of this profile? screen names the right profile, then tap Request deletion
You see Deletion request sent. Our support team deletes only that profile. Nothing changes until they process your request, and you stay signed in.
If you have only one profile, Delete account deletes your whole account.
How to Delete One Profile on the Coach Dash
- Open the coach dash at app.teachme.to
- Go to Settings, then Account
- Under Danger Zone, click Delete
- If you have CoachGrow, you see What would you like to do? first. Click Delete my TeachMe.To profile
- On the What do you want to delete? screen, click the profile you want to delete, then click Continue
- Pick a reason and continue
- Check that the Request deletion of this profile? screen names the right profile, then click Request deletion
- On the Deletion request sent screen, click Done
Each profile in the list shows its skill, name, and location.
Cancel CoachGrow and delete my profile deletes your whole account, not one profile. To delete only one profile, do not choose that option.
To delete your whole account on the coach dash, click My whole account on the What do you want to delete? screen.
Delete Your Account (Permanent ❌)
If you want to permanently remove your coach profile from TeachMe.To, you can delete your account directly through the Coach App.
Deleting your account means:
- Your listing is removed from the marketplace
- You stop receiving new bookings
- You lose access to your coach profile and onboarding
- Deactivation may take a few hours to complete
Once submitted, this action cannot be undone without support intervention.
How to Delete Your Account
- Open the Coach App
- Tap the three lines (☰) in the top-left corner
- Tap Delete account. You can also tap the Profile tab, then Account.
- On the Account screen, tap Delete account
- If you have two or more profiles, tap My whole account on the What do you want to delete? screen, then tap Continue
- Pick a reason, then tap Continue
- On the Are you sure? screen, tap Delete my account to finalize
You’ll be automatically logged out once the request is processed.
Full removal may take several hours.
Still need help? Our customer support team is always here to help. Contact us.