Payments & Billing
Payment methods, charges, receipts, refunds, prepaid lessons, and gift cards.
- What payments methods do you accept?TeachMe.To accepts all major credit and debit cards, Google Pay, Link, CashApp, and TeachMe.To Gift Cards. Learn how each payment method works during checkout.
- Where is my receipt or payment history?TeachMe.To emails all receipts to the address on your account. Learn where to find your payment history, how receipts are delivered, and what to do if you can’t find one.
- When am I charged for a lesson?On TeachMe.To you pay when you book. Single lessons and lesson packs are charged at checkout.
- How do refunds and prepaid lessons work?Learn when you can get a refund on TeachMe.To, how to request one, how the first-lesson guarantee works, and how long prepaid lessons stay valid.
- How do gift cards work?TeachMe.To gift cards never expire, are fully transferable, and can be used for single lessons and lesson packs. Learn how refunds and transfers work.
- How do I use or redeem a gift card?Learn how to redeem a TeachMe.To gift card. Enter your code at checkout, apply it to any single lesson or lesson pack, and use it anytime. Gift cards never expire.
- What if my charge is missing or failed on Stripe?If a payment is missing or failed on Stripe, TeachMe.To may need extra details to verify the transaction. Learn what information to provide so Support can locate your charge.
- Buy courses, ebooks, Academy access, and video feedbackBuy eligible products from your coaches in your student dashboard. Open purchased content in Classroom and video feedback in Messages.
- How do friend referrals work?Share your referral link from the Student App. Your friend gets $25 off their first booking, and you get $25 toward your next lessons when their payment goes through.
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